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Crystal Volpe

President

About Crystal

Crystal Volpe began C & V Income Tax Services in 1988 and has spent the last 32 years gaining knowledge and experience dealing with Canada Revenue Agency and the Income Tax Act.

She is a Certified Tax Writer with several income tax certifications including personal, self employed, business, rental, deceased, trust, foreign and United States tax returns.

Crystal has developed systems and procedures to ensure the highest level of service to her clients. The incredible team she has built at C & V Income Tax Services are like family, not only to each other but to our customers. Her passion for life and willingness to do what ever it takes to help anyone has been the foundation of her business.

Email Crystal at cvolpe@cvtax.ca

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Dana Tavares

Operations Manager

About Dana

Dana joined C & V Income Tax Services in 2011 as a seasonal staff member. Her sharp memory, positive attitude and strong understanding of the Income Tax Act resulted in her staying on as a year-round staff member. You can always count on Dana if you are in need of help.

As the Operations Manager, Dana strives to provide the best possible customer service to each and every client while overseeing the day to day operations of our company. She has completed, with honours, several Income Tax Preparation courses including Sole Proprietorships, Advanced Income Tax Preparation and Research and Advanced Canadian Tax Principles. She currently teaches our Advanced Professional Tax Preparation course.

Dana works closely with our new team members and oversees all training of the Tax Associate team as well as the Quality Control Team. Dana is pivotal in the implementing of company procedures and policies. Dana reviews and explains tax returns to clients, as well as liaison work with Canada Revenue Agencies on the client’s behalf.

Email Dana at dtavares@cvtax.ca

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Kim Topping

Office Manager

About Kim

Joining C & V Income Tax Services in 1999, Kim is a well-loved, vibrant member of the Team. As well as overseeing the office team members, Kim also assists with training staff members and reviewing completed tax returns with our clients. Kim has Canada Revenue Agency access to our client’s files and is our main liaison with CRA.

Kim has many levels of income tax certification and has completed with honours multiple income tax preparation courses including an Advanced Tax Preparation and Research course and an Advanced Canadian Tax Principles course.

Kim has seen C & V Income Tax Services through their many years of growth and change. Her years of experience have made her a valuable asset to C & V Income Tax Services. Kim’s serene nature and positive attitude ensure a pleasant and comfortable office environment. As Office Manager, Kim works closely with Crystal and Dana in maintaining the day to day operations of the company.

Email Kim at ktopping@cvtax.ca

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Leigh Beaudoin

Finance Manager

About Leigh

Leigh joined C & V Income Tax Services as a seasonal Tax Associate in 2005. Her awesome energy and laughter is contagious to both clients and team members and she has a welcoming and positive attitude that draws people in. Leigh has completed many tax preparation courses and assists with staff training.

We were very excited to have Leigh join our year round team in 2019 as our Finance Manager. Leigh is responsible for account payables, account receivables, payroll, expenses, developing long-term business plans, reviewing, monitoring and managing budgets and developing strategies that work to minimize financial risk. Leigh works closely with Crystal on daily bases to ensure the financial success of our business.

Email Leigh at lbeaudoin@cvtax.ca

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Cody Crozier

Tax Associate Manager

About Cody

Cody joined C & V Income Tax Services in January of 2018 as a Fanshawe cooperative education student working with us for a work placement. Cody continued working with us until he graduated in December 2018 with the distinction of Honours Bachelor of Commerce - Accounting degree. Cody's calm and confident nature makes him a favorite among our clients while his strong understanding of the income tax act makes him an integral member of our team.

Cody joined our year round team in January of 2019 as we simply could not bear to see him go. Cody has continued his professional development by furthering his education with our Advanced Tax Preparation course. Cody can be found reviewing tax returns with clients and assisting with bookkeeping and tax preparation. As Tax Associate Manager, Cody will work closely with Dana as a key point of contact for our frontline staff and showing off his amazing customer service skills.

Email Cody at ccrozier@cvtax.ca

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Melanie Wooler

Collections Manager

About Melanie

Melanie started working with C & V Income Tax Services in 2016 as a co-op student from the Fanshawe College Accounting Degree Program. Our clients quickly discovered Melanie’s positive attitude, calm demeanor and her willingness to help. At the end of that tax season, Melanie happily joined the year-round team at C & V Income Tax Services.

After graduating from the Honours Bachelor of Commerce - Accounting degree program, Melanie continued enhancing her knowledge of the Income Tax Act through participation in our Income Tax Course and has expanded her abilities to assist our clients by becoming thoroughly familiar with our policies and procedures. Melanie’s smiling face will be sure to greet each client as they meet her at the pickup counter.

In 2019 Melanie became our Collections Manager and oversees our past due accounts. Her excellent customer relations are an asset in this role and her keen eye for details keep the accounts in order.

Email Melanie at mwooler@cvtax.ca

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Tiffany Peverall

Human Resource Manager

About Tiffany

Tiffany joined C & V Income Tax Services in 2013 as our Human Resource Manager. Tiffany hails from Australia and has spent a great number of years self employed. Tiffany's varied experience in both the financial and farming sectors allows her the ability to connect seamlessly with our team members and students. Her easy going attitude and fun loving nature makes her relatable and approachable.

Tiffany works closely with Crystal to develop company policies and directs and coordinates human resources activities, such as labor relations, benefits, and employee services. Tiffany provides her support to our staff via email, phone or in person. She is always available to support our staff with onboarding and transitioning new office policies and procedures.

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Anelise Sousa

Communication Coordinator

About Anelise

Anelise joined C & V Income Tax Services in April 2019 in the full swing of tax season. She hit the ground running and her endless energy and warm smile made her successful as our client coordinator.

Anelise has spent her short time with us learning as much as she can about our business. She is always eager to help staff and client's alike. Anelise has furthered her professional development by completing our Advanced Tax Preparation course. She will be applying all she has learned to her role as Communications Coordinator for the upcoming tax season and assisting our administrative staff.

Email Anelise at asousa@cvtax.ca

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Dawn Paton

Quality Control Coordinator

About Dawn

Dawn started working with us at C & V Income Tax Services in 2012. She joined our team as a cooperative education student from Fanshawe's Office Administration - Executive program. Dawn has worked with our team seasonally each year and brings with her a big smile and delicious baking.

Dawn joined our year round team in 2019. You can find Dawn using her organizational skills to maintain the flow of returns throughout our office. She can be seen overseeing the assembly of our completed returns, managing our vast filing system or assisting our administrative team with quality control tasks. Dawn is our primary contact for quality resolution and handles the efiling of all our electronically submitted tax returns.

Email Dawn at dpaton@cvtax.ca

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Jessie Duerksen

Receptionist

About Jessie

Jessie started working with C & V Income Tax Services in 2013 as an administrative assistant as a part of Fanshawe College's Office Administration - Executive program. Jessie has an abundance of energy and continued working for C & V Income Tax Services as a member of our seasonal team well after she graduated from Fanshawe.

In 2018 she joined our year round full time team and has deepened her knowledge of our procedures and the income tax act. Jessie can be found buzzing around the reception desk, greeting clients, answering calls or emails and following up with client requests.

Email Jessie at jduerksen@cvtax.ca

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Jessica
Gore

Receptionist

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Shannon Thompson
Receptionist

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Justin Tereschyn

Senior Tax Preparer

About Justin

Justin joined C & V Income Tax Services as a Senior Tax Preparer in 2019. Justin came to us with strong background in rental properties and bookkeeping. Justin has fantasitc customer service skills including an easy going, friendly attitude.

Justin's strong foundation allowed him to learn quickly and jump in to all aspects of the business.Justin has continued his professional development by furthering his education with our Advanced Tax Preparation course and perfecting his skills. Justin can be found going over tax returns with clients as well as assiting in bookkeeping and tax preparation.

Email Justin at jtereschyn@cvtax.ca

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Kyle Morash

Senior Tax Associate

About Kyle

Kyle joined C &V Income Tax Services in January 2019 as a cooperative education student from Fanshawe. Kyle is working towards his Accounting degree and returns to us for a second work term with us.

Kyle always has a smile for his coworkers and clients alike. He has a positive, can-do attitude that makes him an asset in any department. Kyle has continued his professional development by furthering his education with our Advanced Tax Preparation course and will be using a full range skills he has acquired to review tax returns with our clients.

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Mike Joudrey

Senior Tax Advisor

About Mike

Mike joined C & V Income Tax Services in 2008 having many years experience working in the accounting field for a not-for-profit organization. Mike’s enthusiasm and positive attitude are infectious throughout the office – when he’s around, it’s always fun!

Mike’s keen attention to detail and in depth knowledge of the Income Tax Act make him a valuable asset to C &V Income Tax Services. He specializes in preparing returns involving rental properties, HST returns and self-employed businesses. Mike consistently goes above and beyond to ensure that our clients’ returns are prepared accurately.

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Donna
Calvert

Tax Preparer

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Leonora
Behm

Tax Preparer

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Manir
Lesa

Tax Preparer

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Ashish Singh
Junior Tax Preparer

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Mary Bao
Junior Tax Preparer

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Rahul Ruperao
Junior Tax Preparer

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Uyen Ha
Junior Tax Preparer

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Carol Burgie
Tax Associate

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Christine Hart
Tax Associate

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Callum Bagnall
Tax Associate

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Dylan Blackwell
Tax Associate

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Jamie VanBaxel
Tax Associate

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Laura Hespler
Tax Associate

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Liam McCall
Tax Associate

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Rawia Nigim
Tax Associate

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Reea Luong
Tax Associate

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Ricardo Barillas
Tax Associate

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Sokhary Phang
Tax Associate

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Spencer Lueske
Tax Associate

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Sukayi Mazhandu-makombe
Tax Associate

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Bashu Khanal
Quality Control & Document Management

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Deepthi Naraparaju
Quality Control & Document Management

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Fadia
Abo Alrob

Quality Control Document Management

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Manvirjot Singh
Quality Control & Document Management